Total tickets
0
All tickets logged.
Graia Ticket Desk
Real-time bot & agent ticket reporting
Resolved by bot
0
0%
Tickets fully resolved by automation.
Logged for agent
0
0%
Tickets handed over to human agents.
Tickets by category
Volume of tickets per category.
Bot impact by category
Bot-resolved tickets per category.
Tickets
Click a ticket row to see the full details.
| Ticket ID | Category | Subject / Summary | Requester | Source | Created | Last updated | Agent | Status | Priority | Outcome |
|---|